Customer Terms and Conditions

Introduction
Modern Spiritual is a platform operated by adviqo Services LLC, Delaware USA, where Users can book online courses and webinars on spiritual and lifestyle related topics and receive spiritual and lifestyle consultation by voice or video call (collectively the “Services”). The Services are rendered by spiritual and lifestyle advisors (the “Advisors”).

IF YOU ARE THINKING ABOUT SUICIDE OR IF YOU ARE CONSIDERING TAKING ACTIONS THAT MAY CAUSE HARM TO YOU OR TO OTHERS OR IF YOU FEEL THAT YOU OR ANY OTHER PERSON MAY BE IN ANY DANGER OR IF YOU HAVE ANY MEDICAL EMERGENCY, YOU MUST IMMEDIATELY CALL THE EMERGENCY SERVICE NUMBER AND NOTIFY THE RELEVANT AUTHORITIES.

Please read these customer terms and conditions (the “Terms of Use” or the “Agreement”) carefully. The Agreement applies to your access and use of the Modern Spiritual website (the “Platform”) and any content that is downloaded from or appears on the Platform. By accessing or using the Platform/Services, you agree to abide by all terms and conditions described in the Agreement. If you do not agree with all these terms and conditions, you may not use the Platform/Services. The term “you” refers to the individual user of the Platform/Services (the “User”).

Acceptable Use
By agreeing to the Terms of Use, you acknowledge and warrant the following:
You are at least 18 years old.
The information you provided during registration is true, accurate and complete, and you agree to keep it up to date.
You are ready to provide the necessary minimum information for the provision of the Services.
You agree not to use the Platform/Services for illegal purposes.
You undertake not to obstruct the operation of the Platform using malicious software or in any other way that could damage the Platform.
You agree not to try obtaining information about other Users of the Platform.
Before exchanging files within the Platform/Services, you agree to independently check them for viruses.
Modern Spiritual has the right to stop the exchange of any information between the Users of the Platform/Services and/or at any time remove any content uploaded by the User.

User Rights
The User has the right to forbid Modern Spiritual processing his/her personal information for marketing purposes.
The User can request an update of his/her personal information, and also has the right to request all information about him/her stored on the servers of Modern Spiritual to be deleted. In order to do this, he/she needs to contact Modern Spiritual via e-mail or the contact form on https://modernspiritual.com/contact-us/.

Fees and Payments

Fees for Services used can be paid via the payment methods offered on the Platform. You agree to abide by the agreed pricing terms and pay all Modern Spiritual fees for the Services rendered.
You directly authorize the payment of all commissions for each transaction that occurs under your account.
Any credit purchased by a User that has not been used will be nullified after six months.
Modern Spiritual has the right to refuse to provide the Services to the User, returning the paid amount in any convenient way.

Privacy
For information about how we protect your privacy, please refer to our Modern Spiritual Privacy Policy.

Refund Policy
Our policy is to accept refund requests on prepaid amounts available in the User account.
To start this process, please contact our customer support. You will have to verify your username or e-mail address and password to validate your account with the customer support.
Upon receipt of your request, unused prepaid amounts will be debited from your customer account and credited to the originating payment method within 5 to 7 business days.
We will provide a confirmation of receipt, if requested. If you have encountered an error in receiving a refund, please contact us immediately for follow-up to ensure the credit is processed properly. For certain financial institutions, it may take up to 30 days for a refund to reflect on your statement.
We reserve the right in our sole discretion to terminate a transaction in order to fulfil regulations of credit card institutes, payment processors and banks, or to comply with legal requirements.
If a breach of the Agreement, a customer error, a technical issue or a potential fraudulent transaction has been brought to our attention, we may also choose to issue a refund.

Modification and Termination of Services

Modern Spiritual reserves the right to make any temporary and/or permanent changes to the Platform/Services with or without notice to the User and shall not be liable to the Users for such changes.
Modern Spiritual has the right to stop providing Services to the User at any time without giving reasons.

Third-Party Websites
If necessary, Modern Spiritual can use third-party resources. however, Modern Spiritual does not have the ability to control their work.
The Platform/Services may contain links to third-party resources, advertising, special offers or other events/actions that are not owned or controlled by Modern Spiritual. Modern Spiritual is not responsible for the information contained in third-party resources and the services they offer. Moving to a third-party resource and/or deciding to use the services of a third-party resource, the User assumes any responsibility for possible risks and indemnifies Modern Spiritual from any liability in connection with the use of third-party resources and any services they provide. In addition, the User indemnifies Modern Spiritual from liability in connection with the participation in promotions or any other events organized by third-parties, as well as in connection with payment and delivery of any goods. Using third-party services, the User agrees that Modern Spiritual is not liable for any loss or damage of any kind related to the User’s interaction with third-party resources.

Intellectual Property

Modern Spiritual grants the User a limited, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the Platform/Services and/or access or use the content received through the Services.

Limitations of Liability
You agree that under no circumstances Modern Spiritual will be liable for any direct, indirect, incidental or actual damages, including, but not limited to those related to:
The accuracy, completeness or content of the Platform/Services;
The accuracy, completeness or content of third-party services related to the Platform/Services (e.g. hyperlinks, advertising banners, etc.);
The services provided by third-party resources related to the Platform/Services (e.g. through hyperlinks, advertising banners, etc.);
Using the Services and/or following the advice of an Advisor;
Unauthorized access or use of the Platform servers and the information stored on them, including personal and financial data of Users;
Termination of the provision of Platform/Services or third-party resources related (e.g. hyperlinks, advertising banners, etc.);
Any malicious software that may be transmitted to the Platform/Services and related third-party resources (e.g. through hyperlinks, advertising banners, etc.);
Any User content that is defamatory, offensive, obscene, pornographic, harmful to minors and/or unprotected groups of the population or any other unacceptable nature.
The foregoing limitation of liability applies in full, in accordance with applicable law and remains valid after the termination of the Agreement or the use of the Platform/Services.

Indemnification
The User agrees to defend and indemnify Modern Spiritual from any kind of damage, lesions, claims and court decisions related to:
Any violation of the User’s obligations;
User’s refusal to pay for the provided Services;
Posting abusive, obscene, or otherwise inappropriate content.

International Use
Using the Platform/Services in areas where the content provided is considered illegal is prohibited. If the User still uses the Platform/Services, he is solely responsible to the local authorities.

Disclaimer
Modern Spiritual is not responsible for the accuracy and success of any responses, recommendations and advice received when using the Services. You acknowledge and expressly agree that you assume all risks associated with the use of the Platform/Services.
The Platform is provided “as is” without warranty of any kind and is intended solely for entertainment purposes.
Modern Spiritual disclaims any guarantees related to the Platform/Services, and is not responsible for the qualifications of Advisors and the quality of the Services.
Modern Spiritual does not guarantee that the Services will be free from bias, defects, errors, eavesdropping or interception.
By using the Platform, you accept and agree that:
Any use of the answers and recommendations received from Advisors is at your own risk and danger;
Modern Spiritual is not responsible for any damage caused by following the recommendations received from Advisors;
Modern Spiritual is not responsible for the accuracy, completeness or content of the information provided on the Platform or any other related websites (e.g. hyperlinks, advertising banners);
No information obtained from Advisors, technical support specialists or any other employees of Modern Spiritual can be considered as financial or legal advice;
Modern Spiritual is not responsible for the unauthorized access or use of the servers and the information stored on them.
Modern Spiritual is not responsible for damage caused by malicious software transmitted from third-party websites (e.g. through hyperlinks, advertising banners).
By using the Services, you expressly agree to protect Modern Spiritual from any loss and damage that the company may incur as a result of your question or answer to it.
The foregoing disclaimer of warranties applies in all cases permitted by law and remains in effect after the termination of the Agreement or the use of the Platform/Services.

Miscellaneous
Modern Spiritual may provide the User with notifications or other messages about changes in the Agreement and/or changes in any aspect of the Services by e-mail, regular mail, or by posting information on the Platform. The date of receipt shall be the date of receiving such notification.
The User may not re-assign his/her rights or obligations in accordance with the Agreement without the prior written consent of Modern Spiritual.
The Agreement constitutes the entire agreement between Modern Spiritual and the User.
No amendments to this Agreement will enter into force unless they are made in writing. If any provision of this Agreement is recognized by a court of competent jurisdiction as illegal, invalid, unenforceable or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect.
The Platform/Services and all rights to them are the property of Modern Spiritual.
By using the Platform/Service you agree to the terms and conditions of this Agreement.
All promos/coupons have a 30-day expiration since issuance date unless explicitly stated.

Contact
Any concerns relating to the Platform or this Agreement should be notified to Modern Spiritual at info@modernspiritual.com

Last updated: June 30, 2022